Terms & Conditions

Festival and Ticketing

Festival and Ticketing

  1. Festival events are ticketed through our official ticketing partners, Eventfinda and Baycourt.
    To ensure you are purchasing genuine tickets please buy via taurangafestival.co.nz which links directly to Eventfinda, or at Baycourt directly. We cannot guarantee your tickets will be valid if purchased through any other channel. Please beware of ticket onsellers such as Viagogo and DO NOT purchase on websites that are not official partners of the Festival.

  2. Ticket prices include GST but exclude booking fees and credit card charges. These charges will be added to the final total before you confirm the transaction. 

  3. All tickets are subject to availability. They are restricted by offer dates and the number of seats available in a given reserve or price type.

  4. Latecomers may be excluded from the show or admitted only at a suitable point in the performance. Latecomers are not entitled to transfers or refunds.

  5. Our priority is the health and safety of our audiences, artists, staff and crew, and we will adhere to all government regulations and venue safety policy. By purchasing tickets or attending an event, you agree to these regulations and policies. If you find yourself unable to come to a show due to sickness or change of circumstances, we encourage you to pass your ticket(s) on to someone else.

  6. All sales are final and there are no refunds or exchanges except as required by law, or Festival policy or ticketing provider policy.

  7. Official Festival ticketing partners’ terms and conditions apply.

  8. We may alter the price of tickets in response to varying levels of consumer demand. Such alterations do not affect the terms and conditions applying to tickets purchased before the price change, and do not entitle you to claim a refund on your ticket price or the difference between your ticket price and the newly adjusted ticket price.

  9. Information on this website is correct at the time of publication. The Festival reserves the right to alter, without notice, any events, programmes or artists.