Festival FAQs

General

Ticketing

Accessibility and Inclusion

General

  • By car: Head to Tauranga’s City Centre and park your car (info below). 

    By bus: For information on bus services in Tauranga visit the Bay Bus website.

  • There are plenty of parking options to suit a variety of needs.

    Elizabeth Street, Spring Street parking buildings and on-street parking are free from 5pm to 6am on weekdays, and free on weekends and public holidays. Otherwise, $2 per hour for the first 2 hours. Click here for more info.

Ticketing

  • The easiest way to book tickets is online, right here on our website—Eventfinda is our ticketing partner: 0800 289 849 

    You can also purchase tickets in-person at the Baycourt Box Office at 38 Durham St, Tauranga.

    • Tuesday–Thursday: 10am–2pm

    • Events: Open one hour before event starts

    If the phrase ‘General admission’ is used, specific seats are not allocated. Tickets are issued according to the venue capacity and ticket holders select their own seats after admission to the venue. Seating is a on a ‘first come, first served’ basis so we recommend you arrive early.

  • Information and advertised performances are correct at the time of printing. Tauranga Arts Festival Trust reserves the right to alter without notice any advertised schedule of artists, events or programmes.

    Tickets are subject to availability, are non-transferable between events and there are no refunds or exchanges on completed purchasers.

    Booking fees may apply to all ticket purchases.

  • If a performance is cancelled, the ticket price will be refunded by Eventfinda to those who purchased the tickets. No refunds or exchanges on service fees except required by law. General admission tickets cannot be replaced if lost or stolen.

Series of black geometric shapes with curved and straight lines creating a pattern.
Silhouette of a person with an umbrella standing on a hill at sunset, with clouds in the background.

Accessibility and Inclusion

  • Tauranga Arts Festival Trust is committed to offering a range of access services so everyone can enjoy the Festival. If you wish to speak to our team about your access requirements, please contact us at: info@taurangafestival.co.nz

    Companion tickets
    We have a limited number of complimentary companion tickets available for each performance. If you require a companion ticket, please contact us at: info@taurangafestival.co.nz

    Wheelchair Access Bookings
    All Festival venues are wheelchair accessible. To book wheelchair seating at Baycourt please call them directly on 07 577 7188 or email: baycourtboxoffice@tauranga.govt.nz

    Service Dogs
    Please let us know if you will be bringing your service dog so we can arrange your seating.

    Sensory Sensitivity
    We want to ensure that everyone feels comfortable. If you, or one of your guests, has sensory sensitivities please get in touch to discuss your requirements.

    We are continually looking for ways to improve our understanding of accessibility needs and social inclusion.

    We’d love to get your feedback.

    Please contact us: info@taurangafestival.co.nz

  • Our performance of Creation Creation is NZSL Interpreted.

    We have special seats on hold available to purchase in front of the interpreter, plus a complimentary companion ticket available.

    To book these tickets, please visit the Baycourt Box Office - open Tuesdays, Wednesdays and Thursday 10am - 2pm), or call Eventfinda on 0800 289 849.

    For any further enquiries, please reach out to the team at info@taurangafestival.co.nz

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If you still have questions, please contact us.